Full-Suite Online Practice

Clinically Validated

Telehealth solution designed & developed by doctors

Industry Leading

Years of experience as the leading private Telehealth platform

Multi-Service Integration

Works with existing DMRs or other practice management software

Easy Billing Options

Complete billing transparency to support current clinical practice

Community behind MedicRelief

What is DoctorRelief?

DoctorRelief is a medical community of healthcare professionals passionate about digital health and clinical collaboration. Together, we created MedicRelief, a Telehealth Platform designed to complement our existing practice.

Founded in 2011

Our history began when a group of doctors working in regional Australia started MedicRelief as a way for us to provide relief to our colleagues when they required time off work or support. The effort that culminated in the service you see today started in 2015, when we expanded to provide medical relief to patients as well. From there, we created a video calling telehealth platform that enhanced the patient care that we provide. As technology and medicine has evolved, we further developed our platform to also complement our doctor’s existing private practice whilst giving them greater control over their time.

We all understand video calls cannot replace physical consults so by integrating MedicRelief at work, we help facilitate better communication and continuity of care. This way, the ability to track the continuity of care along with providing a safe and secure environment for our patients is at the forefront of our ethics and so we designed and developed the MedicRelief platform to benefit everyone with industry-leading encryption and security that exceeds industry standards.

Best Possible Telehealth Practice… always

We are Doctors, we designed MedicRelief to ensure we can offer the best possible Medical Service to our patients whilst ensuring that we adhere to Legal and Medical codes of conduct globally. 

We have created a platform that recognises every facet of the successful treatment of a patient. MedicRelief is a Medical IT network of support with connection not only for the Doctor and patient but every service that plays a part in the health and well being of the patient, from the physical practice or treatment room, through to Allied Services, Specialist Referrals and eDocumentation – from scripts through to certificates and everything in between is documented and protected.

As the world, medicine and IT evolves we are committed to do so also. Being part of our network ensures that your needs and voice are heard, assisting our commitment to being at the forefront of Medical Support Services of the future.

Clinically Validated

Telehealth Platform & Services

Telehealth without Borders

Healthcare professionals globally are becoming increasingly worried about the financial viability of their practices during the COVID-19 pandemic, with a vast majority saying their billings have dropped by at least 25% since the start of the outbreak. It is recognised that the future of health care, over night, has evolved to include a greater degree of technology.

We believe it is vital for all clinical practices to be Telehealth-efficient and knowledgeable so that it not only safeguards the medical professional and their workplace against potential risks and concerns, but also ensures that the connection with a patient extends the reach of the practice to anywhere in the world – especially during times such as these.

Seamless Integration

Although the majority of our current Telehealth consults are patient-initiated, our technology allows for practitioner/practice-initiated appointments to be integrated with your existing digital medical records or other practice management software – it is seamless and efficient.

Additionally, MedicRelief already readily integrates with any Pharmacy, Pathology or Radiology services as long as it is based on the english language.

Multi-lingual as well as deeper software integration with different dedicated service vendors is currently underway to even further simplify processes and workflow.

Easy & Transparent Billing

Apart from providing the ease of delivering Privately Billed consultations for international consultations, MedicRelief’s platform also facilitates practices offering Bulk Billed or Mixed Billed consults (when permitted under US’s Medicare/Medicaid guidelines, UK’s NHS guidelines and Australian’s MBS guidelines).

All consultations eligible for public-funding will have the patient’s Medicaid/Medicare or other healthcare fund details provided to you or your practice manager for payment processing at no cost to you or your practice. This is provided instantly and securely with full transparency of transactions at industry-leading low cost integration with your existing practice.

No Uninitiated Consults

As most people are already aware, video calls over Zoom, Skype, FaceTime or other third party video chat platforms, were not designed for Telehealth services and therefore, there are concerns over security and Telehealth best practice guidelines or enforcements.

Our in-app video calls and unique links generated for each consult, provides an end-to-end encrypted in-browser and in-app Telehealth service to give all parties a complete peace of mind.

When deemed necessary, MedicRelief also supports an easily accessible ‘fall back’ option available to the practitioner for voice-only calls.

DoctorRelief - the community behind MedicRelief